This Privacy Policy explains how Kolkata Sparkle Clean handles personal data when you use tearrockolivebell.quest, make an inquiry, request a quote, or arrange a move-in or move-out cleaning service in the Kolkata metropolitan area.
Subject to legal limits, you may ask to access, correct, update, or delete personal data we hold about you. You may also object to certain processing or request restriction where those rights apply.
To make a privacy request, use the contact details in this policy and describe the data or activity concerned. We may need additional information to confirm your identity and to process the request safely and accurately.
We retain personal data for the period needed to manage inquiries, complete bookings, maintain service records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it in a reasonable manner.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may collect name, contact details, property and access information, service preferences, appointment details, payment-related records, and any condition photos or notes you choose to provide. We may also receive limited technical data such as device, browser, and usage information when you use the website.
We collect personal data when you submit an inquiry, request a quote, arrange an appointment, communicate with us, or share property details for a cleaning visit. Some data is generated automatically through website use, and some may be created during scheduling, service coordination, and completion records.
We may use session cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand site performance and usage patterns. Cookies are not used to collect more information than is needed for these purposes.
You can manage cookies through your browser controls and, where available, through on-site preference tools. If you block certain cookies, some website functions may not work as intended.
We use personal data to respond to inquiries, prepare custom quotes, confirm property scope and access, schedule and carry out cleaning visits, manage handover records, process payments, maintain business records, improve website performance, and meet legal or accounting obligations.
We may share personal data with service providers and other operational partners who assist with website hosting, communications, scheduling, payment processing, record keeping, or related support. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may disclose personal data where necessary to comply with applicable legal obligations, respond to lawful requests, protect our rights, or address security and fraud concerns. We limit such disclosures to what is reasonably necessary in the circumstances.
